Get Assistance Any Time You Need It

The LMS aims to offer a seamless learning experience, and our support team is available to assist students, lecturers, and administrators with any technical issues.

Key Areas of Support

Technical Assistance

Login Issues: Forgot your password? Having trouble accessing your account? We can help with account recovery.
System Errors & Bugs: Report any errors, glitches, or unexpected behavior within the LMS.
Device Compatibility Support: Get guidance on using the LMS on different devices and browsers.

Course Access & Enrollment Support

Enrollment Help: Trouble finding or enrolling in a course? We’ll assist in verifying your course registration.
Course Visibility Issues: If you can’t see your courses or materials, our team will investigate and resolve the problem.
Assignment & Submission Errors: Facing issues with uploading assignments? We can troubleshoot and offer solutions.

Training & Tutorials

Guided Onboarding: New to the LMS? Get step-by-step assistance to familiarize yourself with the platform.
User Guides & Tutorials: Access written guides and video tutorials on key features.
Workshops & Webinars: Attend scheduled training sessions to maximize your use of the LMS.

Communication & Assistance Channels

Live Chat Support: Get real-time help from our support team.
Email Support: Reach out for assistance and expect a response within a set timeframe.
Helpdesk Ticketing System: Submit detailed issues and track the progress of your support request.
FAQs & Knowledge Base: Find quick answers to common LMS-related queries.

Get Assistance Any Time You Need It

HelpDesk & Support

How to Get Help