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  • All categories
Kyambogo University Main Campus
  • School of Computing & Information Science
Faculty of Engineering
Department of Electrical & Electronic Engineering
BACHELOR OF ENGINEERING IN TELECOMMUNICATIONS
First Year
  • Semester I
  • Semester II
Second Year
  • Semester I
  • Semester II
Third Year
  • Semester I
  • Semester II
Fourth Year
  • Semester I
  • Semester II
  • Year One
  • Year Two
Home Edwiser Forms About LMS Explore Collapse Expand
Teaching for Lecturers Study for Students
FAQs Get Support Download App

Get Assistance Any Time You Need It

The LMS aims to offer a seamless learning experience, and our support team is available to assist students, lecturers, and administrators with any technical issues.

Key Areas of Support

Technical Assistanceexpand collapse

  • Login Issues: Forgot your password? Having trouble accessing your account? We can help with account recovery.
  • System Errors & Bugs: Report any errors, glitches, or unexpected behavior within the LMS.
  • Device Compatibility Support: Get guidance on using the LMS on different devices and browsers.

Course Access & Enrollment Supportexpand collapse

  • Enrollment Help: Trouble finding or enrolling in a course? We’ll assist in verifying your course registration.
  • Course Visibility Issues: If you can’t see your courses or materials, our team will investigate and resolve the problem.
  • Assignment & Submission Errors: Facing issues with uploading assignments? We can troubleshoot and offer solutions.

Training & Tutorialsexpand collapse

  • Guided Onboarding: New to the LMS? Get step-by-step assistance to familiarize yourself with the platform.
  • User Guides & Tutorials: Access written guides and video tutorials on key features.
  • Workshops & Webinars: Attend scheduled training sessions to maximize your use of the LMS.

Communication & Assistance Channelsexpand collapse

  • Live Chat Support: Get real-time help from our support team.
  • Email Support: Reach out for assistance and expect a response within a set timeframe.
  • Helpdesk Ticketing System: Submit detailed issues and track the progress of your support request.
  • FAQs & Knowledge Base: Find quick answers to common LMS-related queries.

    HelpDesk & Support

    How to Get Help

    • Check the Help Center – Browse FAQs and guides for quick troubleshooting.
    • Submit a Support Ticket – If you need personalized assistance, create a ticket with details of your issue.
    • Live Chat or Email Support – Contact our team via chat or email for urgent concerns.
    • Join a Training Session – Attend scheduled workshops for in-depth platform guidance.

    We are committed to ensuring a smooth and hassle-free experience for all LMS users. If you encounter any issues, don’t hesitate to reach out—our team is here to assist you every step of the way! 🚀

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