Skip to main content
  • Categories
    • All categories
    Kyambogo University Main Campus
    • School of Computing & Information Science
    Faculty of Engineering
    Department of Electrical & Electronic Engineering
    BACHELOR OF ENGINEERING IN TELECOMMUNICATIONS
    First Year
    • Semester I
    • Semester II
    Second Year
    • Semester I
    • Semester II
    Third Year
    • Semester I
    • Semester II
    Fourth Year
    • Semester I
    • Semester II
    • Year One
    • Year Two
  • Home
  • Edwiser Forms
  • About LMS
  • Explore
    Teaching for Lecturers Study for Students
  • FAQs
  • Get Support
  • Download App
Close
Toggle search input
Log in
Categories Collapse Expand
  • All categories
Kyambogo University Main Campus
  • School of Computing & Information Science
Faculty of Engineering
Department of Electrical & Electronic Engineering
BACHELOR OF ENGINEERING IN TELECOMMUNICATIONS
First Year
  • Semester I
  • Semester II
Second Year
  • Semester I
  • Semester II
Third Year
  • Semester I
  • Semester II
Fourth Year
  • Semester I
  • Semester II
  • Year One
  • Year Two
Home Edwiser Forms About LMS Explore Collapse Expand
Teaching for Lecturers Study for Students
FAQs Get Support Download App

Get Assistance Any Time You Need It

The LMS aims to offer a seamless learning experience, and our support team is available to assist students, lecturers, and administrators with any technical issues.

Key Areas of Support

Technical Assistanceexpand collapse

  • Login Issues: Forgot your password? Having trouble accessing your account? We can help with account recovery.
  • System Errors & Bugs: Report any errors, glitches, or unexpected behavior within the LMS.
  • Device Compatibility Support: Get guidance on using the LMS on different devices and browsers.

Course Access & Enrollment Supportexpand collapse

  • Enrollment Help: Trouble finding or enrolling in a course? We’ll assist in verifying your course registration.
  • Course Visibility Issues: If you can’t see your courses or materials, our team will investigate and resolve the problem.
  • Assignment & Submission Errors: Facing issues with uploading assignments? We can troubleshoot and offer solutions.

Training & Tutorialsexpand collapse

  • Guided Onboarding: New to the LMS? Get step-by-step assistance to familiarize yourself with the platform.
  • User Guides & Tutorials: Access written guides and video tutorials on key features.
  • Workshops & Webinars: Attend scheduled training sessions to maximize your use of the LMS.

Communication & Assistance Channelsexpand collapse

  • Live Chat Support: Get real-time help from our support team.
  • Email Support: Reach out for assistance and expect a response within a set timeframe.
  • Helpdesk Ticketing System: Submit detailed issues and track the progress of your support request.
  • FAQs & Knowledge Base: Find quick answers to common LMS-related queries.

    HelpDesk & Support

    How to Get Help

    • Check the Help Center – Browse FAQs and guides for quick troubleshooting.
    • Submit a Support Ticket – If you need personalized assistance, create a ticket with details of your issue.
    • Live Chat or Email Support – Contact our team via chat or email for urgent concerns.
    • Join a Training Session – Attend scheduled workshops for in-depth platform guidance.

    We are committed to ensuring a smooth and hassle-free experience for all LMS users. If you encounter any issues, don’t hesitate to reach out—our team is here to assist you every step of the way! 🚀

    Visit FAQs

    Still have Questions?

    A quick conversation could clear things up and guide your next step.

    Contact our Support Team
    pattern pattern pattern pattern pattern
    logo

    Kyambogo University

    eLearning System (KELMS)

    Delivering digital learning that empowers Kyambogo University students and staff

    Quick links

    About usEventsIntegrationsproduct tourNews

    Resources

    BlogsNews & EventsLibrary ServicesE-BookWebinars
    location

    Kyambogo University, Kampala

    call+(256) 414 675 141
    envelopesupport.kelms@kyu.ac.ug

    © 2025 Kyambogo University. All Rights Reserved

    fb fbtweet instagraminstagram instagramyoutube youtube
    Contact site support
    You are not logged in. (Log in)
    Data retention summary
    Get the mobile app
    Powered by Moodle

    Privacy Policy Terms & Conditions Kyambogo University eLearning Management System

    Copyrights Content

    • 0.293357 secs
    • RAM: 7.5 MB
    • RAM peak: 7.9 MB
    • Included 483 files
    • Contexts for which filters were loaded: 2
    • Filters created: 20
    • Pieces of content filtered: 32
    • Strings filtered: 13
    • get_string calls: 1023
    • DB reads/writes: 38/0
    • DB queries time: 0.04119 secs
    • ticks: 29 user: 21sys: 1 cuser: 0 csys: 0
    • Load average: 0.35
    • Session (core\session\redis): 416 bytes
    • Session wait: 0.004 secs
    Mode Cache item Static H M Primary store H M S I/O
    App core/capabilities ** static accel. ** 136 2 Redis1 2 0 0 -
    Ses core/coursecat Redis1 0 3 4 -
    App core/coursecattree ** static accel. ** 2 2 Redis1 2 0 0 -
    App core/coursemodinfo Redis1 1 0 0 -
    App core/databasemeta ** static accel. ** 0 4 Redis1 4 0 0 -
    App core/eventinvalidation ** static accel. ** 0 1 Redis1 0 1 0
    App core/fontawesomeiconmapping ** static accel. ** 0 1 Redis1 1 0 0 -
    App core/hookcallbacks Redis1 3 0 0 -
    App core/htmlpurifier Redis1 4 0 0 -
    App core/langmenu ** static accel. ** 1 1 Redis1 1 0 0 -
    Ses core/navigation_cache Redis1 0 0 1 -
    App core/plugin_functions ** static accel. ** 1 12 Redis1 12 0 0 -
    App core/plugin_manager Redis1 2 0 0 -
    App core/roledefs ** static accel. ** 0 1 Redis1 1 0 0 -
    App core/string ** static accel. ** 1043 16 Redis1 15 1 0 -
    App core/yuimodules Redis1 3 0 0 -
    Store name Cache store H M S I/O
    ** static accel. ** 1183 40 0 -
    Redis1 cachestore_redis 51 5 5 -
    Total 1234 45 5 -